Bus Stop Confusion

A couple days ago, as I was taking the bus home, I noticed a woman that I had seen before a couple times on the bus. She was confused as to which stop she needed to get off and it had not been the first time. The bus driver was usually the one trying to help her, but it never seemed like she had actually left the bus at the right stop, she always seemed disoriented when she got off the bus and she always got off at different stops every time I saw her. I usually sit in the back of the bus but this time I was close enough to hear her talking to the bus driver, she sat down, and she still…