Communication: Importance and ways for improvement

Communication is an important part of healthcare system. It can be defined as exchange of information between two individuals. Communication or interaction skills, including non-verbal (eye contact, body language, gestures) or para verbal (tone, pitch, volume) communication, is a very important form of skill. It helps a person in building trust in the others and is beneficial for providing satisfaction as well as reducing post-traumatic stress, anxiety or depression.