In the first video, there was a lot to learn about how to deal with situation of emergency, particularly an approach named CERC is used as a manual to deal with emergency based on experience and psychological sciences. this approach is used to determine how to deliver a particular message during the time of crises to the general public because right message at right time from right person can save lives. Social media as well as mobile media plays important role a very important role in dealing with the crises situation. it helps to effectively deal with the situation. in the subsequent…