Urban, previously known as Urban Massage, left its online database containing 309,000 customer profiles unsecured, a security researcher found. Among the records were allegations of sexual assault, linked to identifiable individuals. Urban said it was investigating the problem and took the database offline. The data included thousands of complaints from therapists, detailing clients who had asked for sexual services or genital massages. Some clients were labelled as "dangerous" and some were blocked because of ongoing police investigations.